Multicultural - Services

Any effort for a service whose success was dependent on effectively connecting with a specific cultural or lifestyle group, e.g.  African-American, Asian, Hispanic, LGBT, People with Disabilities, etc. 

2023 GOLD

Think "Ote"

Hispanic small business owners have been underplaying their business size and potential, thinking their businesses are too small to invest in software or technology solutions to manage cash flow, payments and bookkeeping. This is the story of how QuickBooks changed the "I'm not that big" mindset in the Hispanic business community and nearly doubled the number of Latinos adopting QuickBooks. The strategy? Show Hispanic businesses with names ending in 'ito" ("barcitos," "mercaditos”) that just because their names sound "chiquitos" (small in English), it doesn't mean they can't be big.

Brand: QuickBooks
Client: Intuit QuickBooks
Agency: ALMA DDB.
Language: English

2023 BRONZE

Live Like a Gigillionaire (Hispanic)

AT&T Fiber introduced their fastest internet speeds ever: a premium product in a category of low-price promises, among a Hispanic community often stereotyped as lower income. AT&T Fiber challenged norms and stereotypes, asserting that Hispanics preferred high-speed internet and justified paying for more speed. The “Live Like a Gigillionaire” campaign shared how hyper-fast internet speeds empower Hispanic households to live the “richer” lifestyle they seek. 6 months after launch, AT&T Fiber earned category leadership: +37% gross adds. +20% loyalty. +10% unaided brand awareness. +12% unaided ad awareness. +7% speed perception.

Brand: AT&T FIber
Client: AT&T
Agency: Dieste
Language: English

2022 SILVER

Adios Cuadernito

Hispanic Small Business Owners have been doing things the old way for a long time, and QuickBooks needed to convince them to go against their natural “if it’s not broken, don’t fix it ethos. Using humor and a strong cultural tie to communicate the benefits of its product, “Adios Cuadernito” was 54% more efficient at driving incremental new customers versus the latest campaign with similar spend.

Brand: Quickbooks
Client: Intuit
Agency: ALMA DDB.
Language: English

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